Employee Assistance Program

Employee Assistance Program

Call 24 hours a day, seven days a week

465-3813  or 1-800-777-6531

All full-time district employees with six-months of service or more, and their immediate family members, are currently eligible for the Employee Assistance Program benefit.  These are free services.

Documents with information regarding benefits and how to register to access the website can be downloaded from the document container at the bottom of this page.

What is an Employee Assistance Program?

Your Employee Assistance Program (EAP) is an employee benefit paid for by the district. It is designed to provide professional counseling and referrals for services that can help with problems that may affect the quality of your personal life or job performance. The Schenectady City School District values you and offers EAP as a resource to assist you.

Who is Eligible?

The Employee Assistance Program services are available to all full-time district employees with six months or more of service and eligible family members. Eligible family members include your spouse or domestic partner, and dependents up to the age of 18 or to age 21 if living at home or attending school.

Here's how it works:

  • Employees of the Schenectady City School District who meet the criteria (are full-time and have six-months or more of service) and their family members are eligible for three free sessions a year with a Capital EAP clinician, as well as one financial and one legal consultation.  

  • To receive services, call 465-3813 or 1-800-777-6531.Someone is available 24-hours a day, seven days a week. 

  • All calls are confidential. The Schenectady City School District will not receive information about which employees and family members access these services. 

  • Capital EAP will work with an employee's health insurance provider to ensure follow-up care if it is needed.

When employees call EAP, an intake specialist asks for general information about the type of services requested. This specialist will then schedule an appointment, get a referral, or transfer the caller to the appropriate EAP staff member.

People call EAP with a wide variety of issues. These include financial or legal, communication/relationship issues, alcohol and substance use, emotional distress (anxiety, stress, fears), and self improvement/career transition or


Your EAP Benefits

Listed below are the EAP benefits available to you and your eligible family

  • Professional Counseling - individual, relationship, family

  • Depression Screening

  • Financial Referral

  • Legal Referral

  • Professional & Personal Development Workshops

  • Eldercare/Childcare Resource Referrals & Counseling

What should you know about your EAP?

  • Free - This service is pre-paid by your employer. It is an additional benefit of your employment.

  • Confidential - The success of your EAP is based on respect for the privacy of each participant. No one, not even your employer, knows whether or not you have used EAP counseling or referral services unless you request in writing that we tell them. Your privacy is insured by Federal law and professional codes of conduct that our EAP counselors must adhere to.

  • Voluntary - Only you decide whether or not you wish to use Capital EAP.

  • Accessible - Capital EAP has many offices throughout the Capital District, New York State and in many of the major cities across the U.S. Services can be accessed by calling either 465-3813 if you are within the Capital Region or 1-800-777-6531if you are outside the Capital area.

About Capital EAP

Capital EAP is the Employee Assistance Program provider selected by the Schenectady City School District. It is a program of Family and Children's Service of Albany, Inc.

Capital EAP staff is highly skilled and trained to do assessments, evaluations, referrals and short-term counseling. All EAP counselors are Masters level clinicians with extensive professional experience.

Workshops on various topics are one of the benefits provided by your EAP. Look for announcements in your paycheck, company newsletter or on your employee bulletin boards. You can also get more information on training and services on-line at

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