District Network Status
Last Update 12/12/2016 1:54:40 PM
Spam - About Schenectady Email: The district recently received a number of messages from an address at bellmore-merrick.k12.ny.us about password expiration. This is SPAM and should be deleted.
What happens when you receive an E-Mail for a ticket letting you know it has been closed?
The eMail will contain a response. And frequently a RESOLUTION to your issue or question. Please read the response and IF the this does not resolve your question. Simply RESPOND to the eMail with what the problem or question is.
The ticket will automatically re-open and your issue will remain at the TOP of the queue. If your issue is time sensitive, you may also call the helpdesk at x411, preferably WITH the ticket number. We will re-open the ticket for you.
Please remember to respond to requests for information from the ticket system within 7 DAYS. As tickets older than this can be CLOSED as non-responsive.
Enter New Helpdesk Request or
Check Status of Existing Request Here >>
Please use the Helpdesk Logon to
enter helpdesk tickets. If
you are having trouble, please
refer to the link below to
access tutorials on using the
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