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District Network Status

Last Update 8/29/2014 8:11:33 AM

: Pentamation is Currently Still in the Update Process, Please Check back

8/29/2014: Microsoft Office Product activation should be resolved. However please call us if you are still getting this message.

8/29/2014: We are still experiencing some issues with the flashing lights on PolyCom phones. We will update you as more information become availible

8/29/2014: All other services are currently up and running. If you are experiencing a problem, please call the helpdesk

GUEST NETWORK: Users trying to connect to the SCS Guest network will now be prompted to enter in a password. Please contact your building administrator if you need access to the Guest network.

DO NOT GIVE OUT YOUR PASSWORD: The helpdesk will never ask you to provide your password and you should not provide it to anyone, including other employees. If you receive an e-mail asking you to provide your username or password or are directed to a website that asks for your username or password, please forward a copy to the helpdesk and then delete the message. Do not click any links on the e-mail.

: If your password is given out to anyone for any reason, your account will be disabled and an administrator will have to approve re-enabling it in writing.

Enter New Helpdesk Request or
Check Status of Existing Request Here
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Please use the Helpdesk Logon to enter helpdesk tickets.  If you are having trouble, please refer to the link below to access tutorials on using the helpdesk interface.

Resources, Tutorials & Information

Help Desk

From Classroom
Call 411

From Outside Line
Call 881-2411

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2014 Computer Systems Updates   Instructions and Resource PDF document

Technical Services

Schenectady High School

Technology Plan 2013-2016


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