District Network Status

Last Update 5/23/2013 7:42:03 AM

5/23/13: All services are up and running. If you are experiencing an issue please call us directly at the help desk

GUEST NETWORK: Users trying to connect to the SCS Guest network will now be prompted to enter in a password. Please contact your building administrator if you need access to the Guest network.

DO NOT GIVE OUT YOUR PASSWORD: The helpdesk will never ask you to provide your password and you should not provide it to anyone. Even another employee. If you receive an e-mail asking you to provide your username or password or are directed to a website that asks for your username or password, please forward a copy to the helpdesk and then delete the message. Do not click any links on the e-mail.

• Remote Access for SCSD Staff (BETA)

• Mission Statement

Enter New Helpdesk Request or
Check Status of Existing Request Here >> Helpdesk Logon

Please use the Helpdesk Logon to enter helpdesk tickets.  If you are having trouble, please refer to the link below to access tutorials on using the helpdesk interface.

Resources & Tutorials
To enter a helpdesk ticket, please use link above.

• Login to the Service Desk

• Main Service Desk Screen

• Entering a Ticket
   

• Supplies and Equipment
   

• Use of Laptop Carts
   

• Tutorials and Resources
   

• Procedures
   

• Professional Development

             Model Schools Workshop