. . . . .

All it takes is one call to make a difference.

     1-800-4-1-VOICE, ext 359
Free & Confidential
24 hours / 7 days a week

The Safe School Helpline is a number that you can call to make an anonymous report or concern about illegal or dangerous activity  concerning our schools or students. 

For example, you may wish to report acts or threats of violence, suicide, theft, drug or alcohol use,  weapons or sexual harassment. 

Our goal is to keep our students and school community safe and secure by stopping violence or illegal activity before it starts.

Call the Safe School helpline whenever you know of anything that threatens our school community. 

Just call from a touch-tone phone to
1-800-4-1-VOICE, ext. 359
to report your concern.  The Safe School Helpline team will transcribe and then fax your message to school officials, so appropriate action can be taken.  Your message will not be traced.  No one will know that you made the call.

The number will be posted in your school.  Before the start of school you will receive a letter, brochure and magnet.

If you have any questions, please call 370-8100 X-40106.

Internet Reporting:  www.safechoolhelpline.com

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Q & A

How do we know it is anonymous?
The Schenectady City School District has contracted for this service through Security Voice, an independent company with no other ties to our school.

How does it work?
The school district has been assigned a toll-free number.  When you dial this number from a touch-tone phone, you will be advised how to leave your information.  You may exclude your name or other facts that could identify you.  Then, record your message.

What type of information should be reported?
Please report any facts, remarks or actions that could jeopardize the safety of our children staff or school.  Examples of harmful or threatening behavior might include:

  • bullying
  • violence
  • theft
  • drug or alcohol abuse
  • talk of suicide
  • sexual harassment
  • weapons

What happens next?
Security Voice will send a typed copy of your message to the school.  The school will then investigate the report and determine how best to act on it.

When and where can I call?
You may call toll-free anytime, day or night - from a home, cell or pay phone.  Take care that your call is not overheard.

Can I use the Internet for reporting?
Yes, Log in at www.safeschoolhelpline.com and make your report.  Your email address will not be shared with your school.

Can this service help troubled students, too?
Yes, if you see a students who is troubled, or overhear remarks like "i can't go on," please call to report it.  Trained counselors are available 365 days per year to talk with anyone seeking assistance in coping with suicidal thoughts, depression, or feelings of loneliness and loss.  Callers need only press '3' when prompted.  The call will be routed to a Community Counseling and Crisis Center that provides a 24-hour crisis intervention service.

Can I change my message later?  How will you know who is calling?
Yes.  When you leave a message you are given a case number that is yours alone.  Enter that same case number when updating your message or answering additional questions.

How will I know if any action has been taken?
After three school days, call the toll-free number and enter your case number when prompted.  A recording will let you know your message was heard and may ask for more information.  You answers will be transcribed and sent to the school administration for further investigation.  Administrative actions may sometimes be confidential, but your call is always important.

   1-800-4-1-VOICE, ext 359


In the News

Daily Gazette - Thursday, August 12 2010

Schenectady school to invest $10,000 in anonymous tip line to curb violence

The city school district will invest $10,000 in a phone line for anonymous tips in an effort to reduce violence at its schools, welcoming tips from anyone staff, students, parents and residents.

...............  Read the Daily Gazette Story






August 12
Daily Gazette Story